Guest Experience Specialist

We are looking for a results driven Guest Experience Specialist to be responsible for all sales activities and sales associate job duties, from lead generation through to close. The successful candidate will be able to elevate company standards, achieve sales goals and meet clients expectations.

Daily Operational Tasks include but are not limited to
Ensure high levels of customer satisfaction through excellent service, Assess customers needs and provide assistance and information on product features, Maintain in-stock and presentable condition assigned areas, Remain knowledgeable on products offered and discuss available options, Cross sell products, Work collaboratively with your teammates, Build productive trust relationships with customers, Support superior standards around store cleanliness and store safety, Maintain consistent attendanceLead by example by representing the HAVEN Mission


  • MUST BE 21+
  • Must have Valid ID
  • Must be able to pass Live Scan (criminal background check) – No Felony / Misdemeanor Drug Related Charges within the previous 4 years allowed per Santa Ana Ordinance
  • High school diploma or equivalent
  • Able to communicate effectively in verbal and written English, second languages encouraged
  • Able to perform basic retail math functions, including addition, subtraction, multiplication and division
  • Technologically Proficient – Able to operate a computer and a tablet, familiarity with POS systems
  • Ability to exercise a high degree of professionalism in regard to both patients and team members
  • Open Availability – Must be able to work evenings, weekends and holidays as needed
  • Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time

Qualities We’re Searching for

  • Honesty
  • Accountability (Able to handle responsibilities)
  • Open schedule (Flexible availability)
  • Proactive / Self starter
  • Reliable transportation
  • Presentable and Professional appearance
  • Sociable (A people person with an upbeat, positive attitude!)
  • Patience and Kindness

Experience is not necessary as we are willing to train the right candidate!
If you are a consistently punctual and a reliable individual with an outgoing personality we’d love to hear from you!
Thank you for your time and interest in our organization!
Please do not contact the dispensary with inquiries regarding your application, as they will be unable to respond.

Only candidates can apply for this job.
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